“Bootstrapping” might sound like an old west insult, but it actually refers to using existing resources to work. Existing resources for a startup happen to be the handful of people willing to work on it and all the coffee in your basement.
InMotion had humble beginnings, but those humble beginnings have enabled InMotion to grow where it is today. But does it translate to having an excellent hosting product?
We’ll find the answer to that question by taking a closer look at these web hosting services. Let’s see if InMotion makes a god product in this InMotion Hosting review.
What Is InMotion Hosting?
InMotion hosting looked slightly different if you time travel to 2001. There were two guys in a Los Angeles office handling everything from tech support to system administration. That was a lot of work for the two founders of InMotion: Sunil Saxena and Todd Robinson.
Still, the whole “two men, a server, and a dream” looks good when you see what InMotion is doing today. Today, they’ve grown to more than300 employees and have offices in three separate locations.
- Los Angeles, CA
- Virginia Beach, VA
- Denver, CO
Like most other hosting companies, they claim to be fast, reliable, and inexpensive. They’ve also recently exceeded over 500 thousand WordPress installations.
InMotion also isn’t a company to shy away from their accolades and partnerships. Here’s a look at some of the noteworthy one’s they’ve created over the years.
They even have an entire page devoted to their accolades. Here’s a screenshot of some of their awards below.
InMotion is large enough to be considered one of the more prominent names in the hosting services industry. Does InMotion contribute to the “bigger is better” argument? Let’s find out below.
Is InMotion Hosting Any Good?
InMotion Hosting offers a powerful platform for those who love WordPress hosting. While we will get to that later in this hosting review, here’s who InMotion is best for:
Would Recommend if…
If you are looking for a hosting service that has expandability for your medium-sized business, InMotion is fantastic. While the customer support is limited at lower pricing tiers, they open up when you have a larger budget.
Wouldn’t Recommend If…
If you have less experience with web hosting and need extra help, you might look elsewhere. While the tutorials are great, InMotion Hosting offers less for smaller sites.
In the rest of this InMotion Hosting review, we’ll explore why we came to these conclusions.
Pros and Cons of InMotion Hosting
|90-Day Money Back Guarantee
|Free SSL with All Plans
|No Free Trial
|Free Domain and Domain Transfer
|Only Suitable for US-Based Sites
|24/7 Customer Support
|Average Customer Service
|Free Email Account
|Add-ons Can Increase the Price
|No Built-in Staging Features
|99.9% Uptime Guarantee
|No Support for Windows Servers
|Shared, WP, VPS & Dedicated Hosting
|Priority Service Only at Higher Tiers
|Site Builder (DIY & Professional)
|Ultd Email Available Only at Top Tier
|Up to $250 in Free Advertising Credits
InMotion hosting has a lot of things going for it. You’ll find that it is one of the best hosting providers available when it comes to scalability.
90-Day Money-Back Guarantee
InMosting Shared Hosting plans come with a generous 90-day money-back guarantee. This is above the standard thirty days offered by most other hosting companies.
It’s important to note that not all services come with this guarantee. Most of the “add-on” services we will address later do not come with a money-back offer.
InMotion Hosting offers per month packages that literally cannot come with this offer. Also, the dedicated hosting options only come with a 30-day money-back guarantee.
Free Domain (or Domain Transfer)
Like most providers, InMotion offers a free domain or domain transfer for new users. These free domains are part of all plans like the launch plan, pro plan, or WordPress hosting plans.
You might think that a free domain is neat, but it is pretty standard among website hosting providers. Despite it being free, you will still need to pay for domain security separately.
Domain security locks your domain name behind a password, ensuring nobody can buy it from under you. This can be important if someone buys the domain out from under you, often charging large sums of money for you to get it back.
Many Hosting Types
InMotion offers a considerable amount of hosting types. Here is a list of them:
- Dedicated hosting (including “bare metal”)
- VPS (Virtual Private Server) hosting
- Shared Hosting Plans
- Reseller plans
- eCommerce hosting ( under the standard hosting packages)
- cPanel hosting
- Private cloud hosting
InMotion hosting has ample storage that makes it a reliable web hosting company for eCommerce websites.
Their private cloud core technology is called Flex Metal Cloud IaaS. These servers are powered by CentOS, a community-driven open-source software used in servers.
In lamens terms, this means the software behind the cloud is accessible for developers. That means if you have tech support already on staff, they can manage servers for you. Otherwise, stick to managed dedicated servers.
With it being a “private cloud,” only you and your administrators have access to your interface. This is not uncommon for a hosting service, as most of them won’t open up your dashboard and websites for everyone.
Website Builder (both DIY and Professional)
Instead of having an internal website builder, InMotion supports BoldGrid, a beginner-friendly website builder.
However, you would more likely call it a “theme selector,” as it just gives you a series of WordPress themes and some optional features. Other web hosts typically do the same, but the largest ones have better-integrated building software.
InMotion also allows you to hire professionals to create a one-page website for you. This appears as a $249 add-on as you hit the end of the checkout process.
QuickStarter is great if you want to get off the ground running. But the QuickStarter add-on does not have the same 90-day money-back guarantee. Instead, this purchase is final.
If you know the cost of an entirely custom website, the price isn’t terrible with the two-day turnaround time. But unless you want a WordPress website and need it done tomorrow, this service isn’t worth the cost.
SSD Storage (With Great Web Space)
Another neat part of InMotion Hosting is its available web space and data transfer limits. While the Lite plan has a measly 10GB, the next level plan jumps to 50GB. In all cases, you have unlimited bandwidth, but the SSD storage can be a game-changer for eCommerce websites.
It’s a surprising amount of space for InMotion shared hosting plans, as some hosting companies are a bit skimpier. Typically, this is done to upsell upgraded plans to you.
Other less-known features include Softaculous. Softaculous is an auto-installer for CPanel that helps you manage lines of PHP code. It costs an additional $5 per month for purchase.
Servers also have remote KVM access. KVM lets you plug your keyboard and mouse into a physical port that enables you to access your dedicated server. This feature is better for web administrators.
When looking at this InMotion Hosting review, it’s easy to get focused on the good stuff. However, InMotion has some issues it needs to deal with:
Spammy Website with Several Upsells
Looking at the InMotion Web Hosting Site is a bit of a visual tour de force. Those first looking at the site might be intimidated by the sheer amount of information. You even get a popup or two.
The spam is a bit disappointing, as this InMotion hosting review has clearly shown some excellent features. But users need to be given more opportunities to look around before getting the “buy now text.”
Once you get to the checkout, you get slammed with three additional Upsells, some of them being added to the cart right away.
These include the following:
- The Website Creator at $180 for a one-year subscription
- The backup manager at $72 over three years
- A dedicated IP for $72 for one year
- The QuickStarter website builder package for $249
Some of these are not mentioned until you get to checkout. Other hosting reviews don’t seem to mention this much, but InMotion needs to calm down a bit. Less spam typically leads to a better experience.
No Free Trial
Web hosting companies have a terrible habit of not allowing you to look at the dashboard without paying for the service. Instead, the free trial is in the form of a money-back offer, which isn’t terrible.
If you already have a budget for a more prominent website in mind, this isn’t terrible. However, if you are a small company that needs to create a site with a limited budget, that’s a problem.
To address this limitation, they do have a series of YouTube tutorials, but looking at your dashboard and navigating through it will help you determine if it is a good fit. This isn’t a unique issue for InMotion Hosting, as several web hosts have this problem.
No Built-In Staging
Staging is the process of creating a test website that allows you to look at site changes before releasing them. For a company needing a professional image, these changes are a must-have. This lack of support is a significant oversight.
To address this limitation, WordPress hosting allows you to perform edits and create drafts. But as we know, with some WordPress plugins or themes, they don’t always like to get along. So you won’t be able to see those results until the website is published.
No Support for Windows Servers
Users who prefer Linux servers will find no trouble integrating. However, customers who love Windows Servers won’t find any love here. As another web host that doesn’t support Windows, there are limited integrations with their services.
Compared to other major providers like GoDaddy, this can lead to potentially lost customers. However, support for cPanel and Linux is often more common among web servers.
With higher-tier payment plans, you can install a custom OS on your server in one of their data centers. We will revisit that later in this article.
To check on InMotion’s speed potential, we ran three tests using these websites:
All three websites allow us to test speed. This gives us a good cross-section to know about the reliability of these tests. We will also be looking at uptime statistics.
Our tests run on a randomly selected website confirmed to host with InMotion, foodinsight.org.
InMotion Speed Tests
Our first test uses Pingdom, which immediately showed promising results on the page load time. A 2 MB page loading in one second is a pretty impressive response time:
Pingdom’s tests come from a California location, which happens to be where InMotion’s servers are located. So this might explain why we see an incredibly high speed here.
When we compare this to GTMetrix, load times are reduced to about 2.7 seconds. However, you still see the first large content piece within one second.
Finally, our Web.dev test revealed loading speeds closer to four seconds, with the first contentful paint at two seconds.
Knowing that inMotion has its data servers in Ashburn, VA, Los Angeles, CA, and Washington, DC, they firmly cover the east and west coasts. With this in mind, website speeds in the US average at about 2.7 seconds between our three tests.
These speeds assume the shared hosting plan, which puts it on par with some of our other tests with SiteGround and Bluehost.
However, we imagine that international companies will find it difficult to justify getting a website here. Given they only have servers in the United States, it isn’t recommended for people in other countries.
InMotion Hosting’s Uptime – Is It Reliable?
Much like other website hosting services, InMotion guarantees 99.9% uptime. This is common for other hosting services like those below:
These uptime guarantees are outstanding when determining company confidence. Suppose, if you were to have your website down due to a server-side error. In that case, InMotion is likely to provide some credit for the failure.
InMotion also allows a signed service level agreement (SLA) that guarantees 99.99% hosting uptime although the actual uptime based on tests is about 99.95%, which is still very good. SLAs provide you with more leverage in the event your site goes down more than .01% of the time, but only if you pay for their highest shared hosting tier.
You can check the current and historical server status updates of InMotion hosting here.
Security Features of InMotion
InMotion offers a variety of security features that keep it competitive with other web hosts. Those security features include the following:
- Free SSL
- Malware Scanning
- DDoS protection
- Automatic backups
Both malware scanning and DDoS protection make this host a unique offering when it comes to security support. Let’s explore what these features mean below:
Free 2048-Bit Encrypted SSL
All InMotion plans come with a free SSL (secure socket layer) with 2048-bit encryption. Secure Socket Layer protection is standard among most other website offerings but is still solid as a beginning offer.
The 2048-bit encryption is adequate protection for now. However, InMotion hosting will need to upgrade this encryption style by 2030. By this time, 2048-bit keys will be easily cracked by hackers.
Most likely, InMotion hasn’t upgraded to the next level (4096-bit keys) due to performance. Most hosting service providers are in the same boat.
Malware Scanning and DDoS Protection
InMotion’s malware scanning and protection features scan your website daily for malware. This feature also comes will all available inMotion plans.
It is less common for a feature like this to come with lower-level plans. So this website hosting service has better security service on lesser pricing plans than most other providers.
InMotoin also offers DDoS protection using Coreo. DDoS stands for Distributed Denial of Service, which involves a targeted attack that prevents businesses from providing services.
InMotion claims a unique server structure using Coreo, a company that specializes in DDoS protection.
InMotion Hosting’s servers also include a Cisco ASA 5506 Firewall. These firewalls are considered some of the more advanced ones on the market.
These security features are great if you have a smaller website you still believe deserves good protection.
While most other providers in the web hosting industry offer backups. InMotion is no different and offers this service for customers under their lite plan as well.
However, you would need to pay extra if you would like automatic backups. The InMotion backup manager costs $72 for three years. It isn’t included with their lite plan:
InMotion Customer Support: Are They Reliable?
InMotion offers the following customer support services:
- 24/7 phone support
- Email support
- 24/7 live chat
- An online support center
- 24/7 website monitoring with a support ticket system
- Educational resources
- Community support forums
I reached out to them using the live chat feature, which you can find in a red text bubble in the bottom-right of most screens.
Dan, a customer support specialist from their sales team, responded in a matter of seconds. Dan was very matter-of-fact and answered the question promptly:
As someone who has worked in customer support before, I don’t expect everyone to be bubbly. But I do admit that my experience reaching out to SiteGround was better and solution-oriented.
As a result, it was an average customer interaction. But one interaction isn’t enough to get a blanket idea of InMotion hosting’s customer service skills.
Trustpilot: InMotion Hosting Review from Users
Trustpilot shares that InMotion has an average review of 3.6 stars. This makes InMotion slightly above average, which isn’t ultimately ideal.
Unfortunately for this company, the first review that jumps off the page is one star:
Lost My Files
The first review indicates that InMotion lost their files, stating that their customer support team was “not interested” in recovering those files. Others share a more positive customer experience:
Great Value, Smooth Customer Support
It’s common to see people describe enjoying the “American-based” customer service as well. So this website host is very much about hiring local people. Some are a bit more “meh” about the customer experience.
Scripted Customer Service
Some users suspect InMotion uses scripting, meaning that their interactions aren’t genuine. But this is often done to expedite the process.
You’ll find that it is common for InMotion to respond to many user reviews directly. Its Trustpilot page is more active than most hosts, making them pretty responsive.
But reputation management needs to be a high priority when you have a customer experience that’s 60% five-stars and 33% one-star.
Is InMotion Easy To Use?
Ease of use is crucial. After all, you don’t want to look at an ugly dashboard for the next one to three years. So how does their dashboard stack up when looking up your websites?
InMotion’s Account Management Panel (AMP)
Looking at InMotion’s dashboard, you’ll see that most of their content is right up front. Because you will either find yourself working with cPanel or WordPress, those already comfortable with these will find something there.
If you manage multiple websites, all of them are located on a single page. Because of this, you’ll end up doing a lot of scrolling if you resell InMotion Hosting plans. Excessive scrolling doesn’t make this platform difficult, but it does create an arduous experience.
So it isn’t the best website management dashboard on the block, but it certainly can use some improvements.
InMotion Pricing and Plans
First, it’s important to note that there are no free trials and no demo packages. This isn’t uncommon for hosts but is unusual for companies that offer website building services. This is why InMotion’s website builder is WordPress.
Let’s get started by looking at their hosting packages:
Cost and Features of Shared Hosting Plans
The cost of InMotion’s shared hosting packages include the following:
- Launch Plan: $5.99/mo at 2-years or $6.99/mo for one-year.
- Power Plan: $5.99/mo at 2-years or $6.99/mo for one-year.
- Pro Plan: $14.99/mo at 2-years or $15.99/mo for one-year.
To make this an in depth InMotion hosting review, I wanted to find the renewal rates but couldn’t get the exact information. Based on other customer experiences, renewal rates for InMotion are definitely higher.
Also, you are only allowed to pay monthly for their highest-level plan. These prices are comparable to those offered by sites like BlueHost.
Here’s what you can expect to get with the Launch Plan:
- Free domain & SSL
- 2 Websites
- 50GB of SSD storage
- Unlimited bandwidth
- 3x Performance (whatever that means)
- 10 Email Accounts
- Hack & Malware Protection
- DDoS Protection
- Automatic Backups
- Email on Any Device
- Website Builder
- Free Advertising Credits
- Customer Management Tools
The Power Plan has 50 sites, 100GB, and 50 email accounts. It also offers advanced caching features for better website performance.
The Pro Plan has 100 sites, 200GB, and unlimited email accounts. It also comes with preferred support.
InMotion WordPress Hosting Pricing
InMotion WordPress hosting has its pricing levels:
- WP-1000s: $6.99/mo at 2-years or $7.99/mo for one-year.
- WP-2000s: $6.99/mo at 2-years or $7.99/mo for one-year.
- WP-3000s: $12.99/mo at 2-years or $13.99/mo for one-year.
- WP-4000s: $19.99/mo at 2-years or $22.99/mo for one-year.
WordPress hosting plans are more expensive because they include access to WordPress’s plugins and features.
The WP-1000s plan has 50GB of storage, unlimited email and bandwidth, and advanced caching features.
WP-2000s comes with double the storage and Jetpack Personal, which includes more than 100 WordPress themes to customize your website. It is seen as the best value.
WP-3000s includes 150GB of storage and everything else mentioned above. It also has a dedicated Opcode cache pool that stores compiled PHP code in the memory. Much like other features, it is meant to improve website response time.
WP-4000s has 200GB of storage and a dedicated IP. It also comes with everything previously mentioned and much more.
VPS (Virtual Private Server) Hosting Pricing and Plans
VPS hosting is sorted by RAM levels from two to eight gigabytes. Higher RAM amounts result in faster speeds. Pricing levels are sorted into one month, six months, one year, two years, and three-year tiers. The monthly cost of those tiers will be below.
- 2GB RAM: from $31.99 to $56.99/mo. Renews at $47.99 to $71.99/mo.
- 4GB RAM: from $41.99 to $65.99/mo. Renews at $62.99 to $82.99/mo.
- 6GB RAM: from $61.99 to $86.99/mo. Renews at $108.99 to $89.99 /mo.
- 8GB RAM: from $81.99 to $106.99/mo. Renews at $114.99 to $135.99/mo.
These prices are all for managed VPS hosting through cloud servers. They have support for cPanel, unlimited email, and MySQL databases.
All packages come with the following options:
- Two to eight CPU cores
- Between two and eight gigabytes of ram
- Between 45 and 140GB of SSD storage
- From four to seven terabytes of bandwidth
- A free SSL
- Free website transfers
- Included server setup
- cPanel and WHM support
Because this level of hosting burns through server availability, companies must limit their storage to ensure they are still making money with it. If you have shared hosting and you exceed your storage or bandwidth limitation, your website will deactivate.
Managed Dedicated Server Hosting Pricing Plans
Dedicated server hosting plans are divided into essential, advanced, and elite programs. The plans are based on the available amount of space, the number of cores, and the number of threads. Without getting too technical, those change the speed of your dedicated hosting servers.
Dedicated servers are sold at shorter terms that vary from one month, three months, six months, and one year.
- Essential Plan: $139.99 to $159.99/mo. (Renewal) $169.99 to $189.99/mo.
- Advanced Plan: $189.99 to $229.99/mo. (Renewal) $229.99 to $259.99/mo.
- Elite Plan: $259.99 to $299.99/mo. (Renewal) $299.99 to $339.99/mo.
Two additional tiers utilize Dual Intel Xeon Silver 4214s. Xeon Silvers are $700 processors with incredible memory speed. Here are the associated plans:
- CC-1000: from $439.99 to $479.99/mo and renews at $439.99 to $569.99/mo.
- CC-2000: from $439.99 to $599.99/mo and renews at $619.99 to $699.99/mo.
CC stands for “commercial class,” referring to powerful servers for larger businesses. The CC servers also refer to their bare metal server plans.
Bare Metal Server Hosting Plans
“Bare metal” servers are technically the same as dedicated servers. The “bare metal” part tells us that the server’s operating system is installed directly on the server.
For InMotion, bare metal servers are unmanaged servers. This means if you already have an internal team to handle tech issues but still need a fast website, these servers are best for you.
Much like other dedicated server plans, they vary from one-month to one-year programs. If bare metal matches more of your hosting needs, here are your prices:
- Essential Metal: from $99.99 to $119.99/mo. (Renews) $129.99 to $149.99/mo.
- Advanced Metal: from $149.99 to $189.99/mo. (Renews) $189.99 to $219.99/mo.
- Elite Metal: from $219.99 to $259.99/mo. (Renews) $219.99 to $299.99/mo.
CC Plans are shown above also apply to their bare metal offering. Not all hosting providers offer this “bare metal” service.
Website Reseller Hosting Plans
The final offering from InMotion is their reseller hosting plans. Reselling plans are tooled to help people make an affiliate commission. These affiliate commissions are a way for you to recommend InMotion and make money off the efforts. Here’s a cost breakdown of the shared hosting reseller plans:
- R-1000s: $15.39 to $26.59/mo (up to two years). Renews at $29.99/mo.
- R-2000s: $21.99 to $37.99/mo. Renews at $39.99/mo.
- R-3000s: $30.24 to $52.24/mo. Renews at $57.99/mo.
The more you pay as a reseller, the more cPanel accounts you have access to. However, Resellers who choose VPS plans are limited to three options: two, four, and six-gigabyte spaces. All are limited to five cPanel accounts with two free hours of managed hosting to assist in launching your client’s websites.
The cost of reseller VPS plans varies from $39.99 to $112.99 per month. Deep discounts are afforded to people who are willing to pay in bulk.
Alternatives to InMotion Hosting
If you don’t like InMotion Hosting, here are three web hosting companies you should definitely consider going with.
• WP Engine: Compared to InMotion Hosting, their hosting plan options are built more for those who are needing guidance. This web hosting option was made for beginners.
WPEngine has specific plans for eCommerce, making them more suitable on that front as well. However, the local storage availability behind WPEngine makes them more expensive for more significant sites.
WPEngine’s focus on design makes them a weaker hosting option.
• WPX Hosting: WPX hosting is excellent at creating small, fast, and secure websites. This company only works in WordPress hosting and domains, making them incredibly limited. But they are good at producing numerous small sites.
Their problem comes from the lack of unlimited bandwidth. InMotion Hosting offers unlimited bandwidth from the beginning. As a result, their second-tier (which has much more reasonable pricing) holds more web storage than WPX’s largest available tier.
However, WPX is great if you need to make a series of small, fast sites. WPX’s Content Delivery Network (CDN) is great.
• A2 Hosting: In a competition for overwhelming websites, A2 Hosting gives InMotion a run for its money. A2 offers just as many services, and they want you to know about it.
Their initial discounts are also far deeper than InMotion Hostings, offering cuts as low as 72% off. However, much of their website is written like a limitless sales funnel.
A2 is so full of buzzwords that you might end up vibrating just from looking at the site too long. However, they do have a higher customer rating on Trustpilot.
InMotion Hosting Twitter Reviews
If you are looking for InMotion Hosting reviews, Twitter is the place to be. Everyone wants to use that 120 character limit to tell people what they think about this web hosting provider.
InMotion Hosting – InMotion offers truly excellent technology, a wide assortment of plans, and a legion of longtime customers. InMotion also gives you a massive self-help knowledge base.— Rishi Patel (@rishireact) June 27, 2021
InMotion Hosting’s WordPress Hosting is optimized for active bloggers and offers great scalability for your blog’s growth. They’re offer our users an exclusive 57% off + free domain and free SSL— Shishir shaki (@Shishirshaki) March 11, 2021
Moving my site from one host to another. Begone Inmotion.— Prithivi Raj | Vesper (@ClassicPrithivi) September 20, 2020
@inmotion hosting – another 43 minutes on hold. I didn’t know I needed to clear my calendar in order to get tech support assistance. OUTRAGEOUS!— LI Bill (@wrwbr549) April 1, 2019
@inmotionhosting Just for asking you to tell Mark (the chat support) that I 💛 him.— Carol Blackman (@CarolBlackman) May 25, 2021
@toddwrobinson inmotion hosting is a complete disaster! If your site is hacked while hosted on inmotion hosting, your techs attitude is “oh well…tough!” Would never recommend your company to anyone.— Chris McCann 🇺🇸 (@Chris_McCann19) August 7, 2021
No! Verrry interesting! I am hosting with InMotion Hosting for now, and they seem to take privacy very seriously. But I do like the idea of hosting my own mail server. I do like the idea of a turn-key mail server…— Larry Sanger (@lsanger) January 26, 2019
We are fans of @inmotionhosting We are hosting well over 100 client sites with them.— Cider House Media (@CiderHouseMA) April 30, 2021
@inmotionhosting 6 days waiting for a migration that was a disaster and I have to keep waiting while clients keep claiming me because you made a wrong migration ???— luis ordoñez (@luis_sievenca) May 25, 2021
Until when should I keep waiting?
Yes, InMotion supports cPanel and provides ample resources on applying cPanel’s features to your website. To access cPanel, you first need to log in at the Account Management Panel (AMP). To log in, type in “cpanel.example.com” (example being your website) or “example.com/cpanel.” All InMotion hosting plans allow cPanel access.
InMotion servers, or data centers, are located in Los Angeles, CA, Ashburn, VA, and Washington, DC. At this time, there are no other known servers available from InMotion Hosting.
Shared plans are when your hosting provider has many websites on one server. Shared hosting plans are usually the inexpensive option because you share hosting space with numerous websites. Shared hosting differentiates their websites through one of two methods:
IP-based – Where a dedicated IP identifies the website. This is different from dedicated server hosting.
Name-based – Where a unique hostname identifies the website.
These are typically the most popular offerings by web hosting companies because of how inexpensive they are. Small businesses with low web traffic benefit heavily from the savings from shared plans.
Final Thoughts on InMotion Hosting
When asking if we can recommend InMotion Hosting, the short answer is yes. However, this doesn’t make inMotion Hosting a perfect platform.
InMotion’s most outstanding features come from when you get to the power plan or higher. At this point, they offer comparable speeds and notable disk space. The disk space is already more extensive than most people’s second tiers, and sometimes it’s at a far lower price.
The live chat and customer service are 24/7 but aren’t the best tech support in the world. Among other hosting providers, the customer experience is everything. This can be incredibly important for newbies. There is however peace of mind that comes with the 90 day money back guarantee.
This hosting service isn’t 100% beginner-friendly, making it a more complicated web host than others. This can be painful when your only per month pricing options are on the highest tiers.
They also offer a free domain, but the costs reflect primarily in the add-ons that will often confuse people new to buying a hosting plan. InMotion Hosting can be an excellent hosting plan with a slightly higher learning curve if you can manage to get through checkout.